Offering emergency services such as lift repairs or responses for ‘trap-ins’ means staffing the phones 24 hours a day. This can be a costly but necessary challenge for your business….
Support your existing call centre operations with CommLink’s 24 hour backup and overflow services, 365 days a year
Pests can often cause serious damage to premises and potentially harm the reputation of a business. But what can also harm your business is being too busy to provide a quick answer to the calls you receive. Whilst you tackle any unwanted pest problem, we can provide support to your existing call centre operations, providing availability 24/7/365, with our tailored pest control call answering services. If you experience high call volumes at particular times of the day or whether your business is affected by more seasonal variations, our expert call handlers will ensure you never miss a call.
We work with pest control organisations around the country, so no matter where you’re based or what requirements you have, CommLink can help. With years of experience and access to state-of-the-art equipment, you can rest assured your callers will never hear an engaged tone again
CommLink’s experienced agents can answer calls quickly and effectively, answer ‘Frequently Asked Questions’, book appointments for surveys or pest control services, collect all the required information so that you can provide client quotations by return and even dispatch your technicians to emergency jobs – if this is something you provide.
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