News

    CommLink working with Lift Companies

    Offering emergency services such as lift repairs or responses for ‘trap-ins’ means staffing the phones 24 hours a day. This can be a costly but necessary challenge for your business. We can help your organisation manage emergencies as they occur and add value for your customers at a fraction of the cost. CommLink’s Out of Hours Service can provide you…

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    CommLink’s 24 hour call-out services for Locksmiths

    By offering 24/7 call out services, such as repairing & changing locks at any hour, means staffing the phones 24 hours a day. This can be a costly but necessary challenge for your business. We can help you. We can manage your out of hours calls as they occur and add value for your customers at a fraction of the…

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    Keeping Up With Change

    Traditional businesses are being restructured at an alarming rate.  It’s not just one industry or sector that is affected either. Healthcare, finance, manufacturing, and professional trades are just a few of the industries where ‘out with the old and in with the new’ is happening throughout the country. So what is causing this upheaval with traditional businesses?  Maybe it’s technology, increased…

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    Who takes “the call” when your client is arrested at 2am?

    CommLink’s 24/7 Police Station Callout & Client Support LineIf your client is facing a police interview or a court hearing, then providing a 24/7 support line is key to helping them get the right advice as early as possible, potentially avoiding a conviction. CommLink has a wealth of experience in dealing with Criminal Lawyers out of hours calls, particularly where…

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    Missing Calls?

    Overflow Services to support unexpected increases in call volume For most companies it’s hard to predict when and how many calls are going to come in. All too often it’s quiet one moment and then suddenly you are rushed off your feet and losing calls the next. Businesses, regardless of size, suffer from unpredictable and volatile marketing responses, sickness, holiday…

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    You deal with the pests, we’ll do the rest…

    Support your existing call centre operations with CommLink’s 24 hour backup and overflow services, 365 days a yearPests can often cause serious damage to premises and potentially harm the reputation of a business. But what can also harm your business is being too busy to provide a quick answer to the calls you receive. Whilst you tackle any unwanted pest…

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    Energy Efficiency, Renewable Energy Companies

    Are you missing your Marketing calls?There’s a near constant stream of new government incentives and regulations around home energy and keeping your potential customers up to date with this complex landscape of activity is probably high on your marketing agenda. Organisations working in this area cannot afford spend money promoting energy efficiency and renewable energy options without ensuring they can…

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    How Does A Telephone Answering Service Benefit Your Company

    Call retention will be improvedIt is proven that more than 60% of people would not leave a message on an answer machine. If you are busy on calls or out of the office new business can be lost if a potential client cannot speak to a real person. They will simply just move on to the next competitor. What’s the…

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    Using a Contact Centre to boost your Personal Injury Fees…

    We understand that the Personal Injury market is extremely competitive right now, with multiple marketing campaigns being run thought just about all channels. Most PI firms will be actively marketing and generating responses, but can your firm handle these calls effectively and still focus on your day to day business? Marketing campaigns can fail if you are not prepared, or…

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    5 Reasons to Outsource

    What is an Outsourced Contact Centre?Call centers can be classified into two parts: Inbound contact center and outbound call centre. Inbound contact center mainly encompasses tailored services like customer support, sales enquiries, troubleshooting solutions, administrative tasks and payment processing. Many Contact Centres offer efficient and streamlined services, where customer calls are handled by professional and highly skilled operatives, rather than…

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    CommLink

    Unit B1E, The Business Park, Pleasley Vale, Mansfield NG19 8RL

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    CommLink working with Lift Companies

    Offering emergency services such as lift repairs or responses for ‘trap-ins’ means staffing the phones 24 hours a day.  This can be a costly but necessary challenge for your business….