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7 Common Misconceptions about Telephone Answering Services

For many businesses, the thought of using a Telephone Answering Service can be extremely daunting. Some businesses do not understand the positive impact a service such as this can have on their company and are not aware how such a service can help to improve, or even grow, their business. Others simply don’t know this type of service exists. There…

24/7 contact for tenants – is this a challenge for your Business?

If your business needs to operate overnight, then let us handle your out of hour’s calls and let you and your workforce get a good night’s rest! At CommLink, we pride ourselves on being an excellent 24-hour call centre, based in the UK. We understand that providing a 24/7 response service to tenants can be a challenge for some businesses…

CommLink Call Solutions

Personal Training PackageAt CommLink, we understand the needs and difficulties of running a business as a personal trainer. We know about the early mornings and late nights, your back to back appointments, leaving you with no time to do your administrative work. That admin, although vital, tends not to be your priority and so builds up and up until it…

How do you handle your Out of Hours Calls?

CommLink’s 24 hour call-out services provide a rapid co-ordination and deployment of your mobile workforce.With years of experience in delivering a diverse range of call-out solutions, we can confidently guarantee that we are able to help your business regardless of the nature of the call. So whether you are an IT organisation, a maintenance team, or a business providing any…

Saving money through call handling

If you have a purpose hired receptionist…Chosen correctly, a call handling company could be your external reception team who break every law in the book – legally! – no N.I, no PAYE, no lunch breaks, no holidays, no management – for significantly less than the minimum wage. If you/your staff ARE the receptionists…This is the most common scenario – incoming…

If you’re missing calls then what else are you missing?

Business owners have more to do than sit by the phone…The fact is business owners are often involved with the running of the business; meeting clients and prospects, ensuring the business is delivering its promises, and sometimes are distracted with managing staff. As a result, not every call will get answered.At best, this makes someone (perhaps a client) feel un-special,…